Terms and Conditions 96m casino — A Complete Guide for Players

Welcome to 96m Casino, an online casino platform offering a wide range of digital entertainment games to players in Malaysia. This Terms and Conditions document governs your use of our platform, including the website, mobile app, and all related services.

By registering an account, making a deposit, or using any part of the 96m casino platform, you automatically indicate your agreement to all the terms stated herein. If you do not agree with any part of these terms, you are not permitted to use our platform.

96m casino reserves the right to update, amend, or replace any part of these terms at any time without prior notice. It is your responsibility to review this page periodically to ensure you remain compliant with the latest version of the applicable terms.

• This platform operates in accordance with internationally recognised licensing guidelines.
• Use of the platform is for personal entertainment purposes only.
• These terms supersede any prior verbal discussions, promises, or agreements.
• The Bahasa Melayu version of this document is the official version for players in Malaysia.

To access the full services of 96m Casino, you will need to register a valid account. Registration is free and takes less than two minutes. During sign-up, you are required to provide accurate, complete, and up-to-date information.

Each individual is permitted to hold only one account. Registering more than one account by the same person — whether using a different name, email address, phone number, or payment method — is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any balances and bonuses.

• You must be at least 18 years of age at the time of registration.
• The name registered must match the name on your official identification document.
• Only one mobile number may be used per account.
• Only one email address may be used per account.
• Identity verification (KYC) may be required before your first withdrawal is approved.
• Supporting documents such as a national ID or bank statement may be requested at any time for verification purposes.

96m casino accepts deposits via a range of payment methods suited for players in Malaysia, including online bank transfers, local e-wallets, and digital payment services supported by the platform. All deposits are processed automatically and credited to your account within a short time.

The bank account or payment method used for deposits must be registered in your own name. Use of third-party accounts is strictly prohibited and may result in account freezing and further investigation by our security team.

• The minimum deposit amount is RM 30 per transaction.
• No maximum daily deposit limit is set for standard accounts; different limits may apply to new accounts.
• Any fees charged by your bank or payment provider are your own responsibility.
• 96m casino does not charge additional fees for standard deposit transactions.
• Deposits that fail to process due to a technical error will be automatically refunded within 24 hours.
• If your deposit has not been credited after 30 minutes, please contact customer support and include your proof of payment.

96m casino is committed to processing all valid withdrawal requests within the promised timeframe. Withdrawals are processed to the same payment method used for the deposit to ensure security and prevent financial fraud.

Before your first withdrawal is approved, your account must undergo a basic identity verification process. This is an industry-standard procedure designed to protect players from account misuse. The process is typically completed within 24 business hours once all required documents have been submitted.

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawal requests submitted before 5:00 PM will be processed on the same day.
• Withdrawals for VIP members are processed within 1 business hour.
• Withdrawals can only be made to a verified account held in your name.
• Bonus funds that have not met the rollover requirements cannot be withdrawn.
• Withdrawal requests can be cancelled by the player within 30 minutes of submission.

96m casino offers a variety of bonuses and promotions from time to time, including welcome bonuses for new members, reload bonuses, weekly cashback, and exclusive offers for VIP members. Each bonus carries its own conditions that must be met before the relevant funds can be withdrawn.

The rollover (turnover) requirement is the total wagering amount that must be reached before a bonus can be converted into withdrawable cash. This requirement varies by bonus type and will be clearly stated on the relevant promotion page.

• Each bonus may only be claimed once per player, unless otherwise stated.
• Bonuses cannot be transferred, sold, or shared with other players.
• 96m casino reserves the right to void any bonus obtained through methods deemed as abuse.
• Using multiple accounts to claim the same bonus is prohibited and will result in account suspension.
• Some games may not qualify towards certain bonus rollover requirements — please check the relevant bonus terms.
• The bonus validity period is 7 days from the date of credit, unless otherwise stated.

All games offered at 96m Casino use a Random Number Generator (RNG) that has been audited and certified by internationally accredited independent bodies. This ensures that every game outcome is entirely random and cannot be manipulated by anyone, including platform management.

Game outcomes are final. In the event of a technical disruption during an active game, 96m casino's policy is to refund the wagered funds to the player for the affected round, unless the game result had already been recorded in the system prior to the disruption.

• Minimum and maximum betting limits vary by game type and will be displayed within the game interface.
• The use of any automated software, bots, or third-party tools to play is strictly prohibited.
• Any attempt to exploit bugs or system vulnerabilities must be reported to us — not used for personal gain.
• Wins from Live Casino games are subject to video recording verification in the event of a dispute.

96m casino expects all players to conduct themselves respectfully and responsibly while using the platform, especially in Live Casino rooms involving dealers and other players. Profanity, threats, or any disruptive behaviour will not be tolerated.

• Using the platform for money laundering or any other illicit financial activity is strictly prohibited.
• Sharing or selling your account to any third party is strictly prohibited.
• Using a VPN or identity-masking software to access the platform from a restricted region is strictly prohibited.
• Any form of collusion between players to manipulate game outcomes is strictly prohibited.
• Players must treat customer support staff with respect in all forms of communication.

96m casino takes the protection of your personal data seriously. All information you provide during registration and platform use is stored securely and used solely for account management, identity verification, and service improvement.

We do not sell, rent, or disclose your personal data to third parties without your consent, except where required by law or a valid court order. Our full privacy policy is available on the Privacy Policy page for your reference.

• Financial transaction data is retained for a minimum of 5 years in accordance with compliance requirements.
• You have the right to request a copy of the personal data we hold about you.
• Data deletion requests may be submitted to our support team, subject to legal compliance obligations.

96m casino is not liable for any losses arising from the use of this platform, including but not limited to financial losses resulting from game outcomes, technical disruptions beyond our control, or platform use that does not comply with these terms.

This platform is provided "as is". While we strive to ensure uninterrupted operation at all times, we do not guarantee the absence of errors, outages, or delays caused by factors beyond our control, such as network issues, system maintenance, or unforeseen circumstances.

• 96m casino is not liable for any indirect or consequential losses arising from the use of the platform.
• Our maximum liability to you at any time is limited to the total amount you have deposited within the 30 days preceding the claim.
• We are not responsible for the content or privacy practices of any third-party websites that may link to our platform.

96m casino reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on this page. The latest update date will be displayed at the top of this document.

We will endeavour to notify players of significant changes via in-app notifications or email; however, the responsibility to review the latest terms remains with you as the platform user. Continued use of the platform after any amendment is published constitutes your acceptance of the revised terms.

These Terms and Conditions are governed and interpreted in accordance with the laws and regulations applicable under this platform's operating licence. Any dispute arising from or related to the use of this platform that cannot be resolved through amicable negotiation shall be referred to a competent arbitration body in accordance with the prescribed procedures.

If any provision of these terms is found to be invalid or unenforceable by any court or competent authority, that provision shall be modified to the minimum extent necessary to make it valid, and all remaining provisions of these terms shall continue in full force and effect.